Someone who answers when it stops.
Support and Technical Assistance
Fault diagnosis, equipment setup, IT maintenance, user support and technical assistance as contracted.
What we do in this area
Assistance is provided under the terms agreed with each client — on site or remote. Response times are set out in the proposal, not on this page.
What is included
- Diagnosis and repair of computers and peripherals
- Installation and configuration of systems and applications
- Preventive maintenance and equipment cleaning
- User support and usage training
- Backup management
Want to move ahead with this?
Start with an assessment. You then receive a written proposal with scope, cost and timeline.